The image shows a group of bison grazing in a field with tall grass and shrubs, set against a distant backdrop of a hazy landscape.

Your Guide to Snow King: Frequently Asked Questions

Everything You Need to Know About Snow King Resort. Still Have Any Questions? Contact Us Online or Call 307.733.5200.

  • What time is check in/out?

    Check-In: Between 4:00 pm and 11:59PM

    Check Out: 11:00 am (Late Check Outs past 11AM without written confirmation are subject to penalties up to an additional full night's stay)

  • Does Snow King Resort offer parking?

    Yes. Overnight parking charges are covered within your daily resort fee.

  • Does Snow King Resort offer airport shuttle service?

    Yes, Snow King Resort provides a convenient shuttle service on limited availability to and from the airport. Please check availability and gain written confirmation for requests. The shuttle is not available on short notice and requires advanced booking and confirmation.

    ​ Airport To Hotel

    ​ Hotel To Airport

    If your desired time is not available through online booking, the shuttle may already be full.
    If you have any questions, please call the Front Desk at 307-733-5200​​​​​.

  • Is Snow King Resort dog friendly?

    Yes, the Snow King Resort hotel building is dog friendly with no breed or weight restrictions. There is a two dog maximum per hotel guestroom and we charge a $50 pet cleaning fee per day ($65 for two dogs per day). Dogs are only allowed in our hotel guestrooms, must be leashed at all times while at the resort and may not be left unattended in rooms or vehicles. We do not allow other pets.

    Condo buildings and units are not pet friendly.

    Guests are required to inform the hotel in advance if they would like to bring a dog to check availability of pet friendly rooms. On arrival you will be required to sign off on our Pet Policy form, available for reference

  • What are your dog fees?

    1 Dog: $50 Pet Cleaning Fee Per Day

    2 Dogs: $65 Pet Cleaning Fee Per Day

  • Which cities offer nonstop flights to Jackson Hole?

    • Summer 2025 nonstop cities: Seattle (SEA), Minneapolis (MSP), New York/Newark (EWR), Chicago (ORD), San Francisco (SFO), Denver (DEN), Los Angeles (LAX), Charlotte (CLT), San Diego (SAN), Atlanta (ATL), Dallas (DFW), Houston (IAH).

    • Winter 2025/26 nonstop cities: Seattle (SEA), Minneapolis (MSP), Newark (EWR), Chicago (ORD), Salt Lake City (SLC), San Francisco (SFO), Washington Dulles (IAD), Denver (DEN), Los Angeles (LAX), San Diego (SAN), Atlanta (ATL), Dallas (DFW), Houston (IAH).

  • Which airlines fly into Jackson Hole?

    Major carriers include Alaska Airlines, American Airlines, Delta, and United.

  • Does Snow King Resort have free wifi?

    WiFi is included in your daily resort fee!

  • Does Snow King Resort have smoking rooms?

    No, Snow King Resort is a smoke-free property.

  • What is Snow King Resort cancellation policy?
    • Cancellations must be made 3+ prior to arrival for stays January 2nd to April 30th
    • Cancellations must be made 7+ days prior to arrival for stays May 1st to November 30th
    • Cancellations must be made 14+ days prior to arrival for stays December 1st to January 1st

    All Pre-Paid Reservations Are Non-Refundable

    Reservations booked within a group block are held to the cancellation policy stated in the group agreement and are separate from the above policies.

  • Does Snow King Resort have a pool?

    Snow King Resort has an outdoor pool that is open seasonally and is an amentiy that is included as part of your resort fee.

  • Does Snow King Resort have a hot tub?

    Yes. Our outdoor hot tub is open all year and is perfect for relaxing under the stars, and is an amenity that is included as part of your resort fee.

  • Does Snow King Resort have ada compliant accommodations?

    Yes. You find more information on our ADA compliant facilities on this page. Please note that only our hotel guestrooms and hotel building common spaces are ADA compliant.

    Condo units and condo buildings are not ADA compliant or friendly. In addition, condo buildings do not have elevators and many condo units are located on the second or third story of the condo building.

  • Does Snow King Resort have a restaurant?

    Yes, our Haydens Post Restaurant offers the finest combination of warmth and sophistication for both visitors and locals alike year-round!

  • Does Snow King Resort have a gym?

    Yes, our fitness center is open 24 hours/day and includes state-of-the-art cardio machines—treadmills, ellipticals, and stationary bikes—and couple these with free weights and a sleek Pre-Core FTS Glide. This is amenity included as part of your resort fee.

  • How can I pay for my stay?

    Snow King Resort accepts all major credit cards as the only form of payment, during booking and check-in.

    When booking a reservation with a credit card, that card will be subject to deposits for room and taxes.

    When checking in, a different credit card may be used for incidentals, present with the owner of the card and a valid government issued photo ID and matching name.

    We cannot accept/process debit cards (a card linked to your checking account) or pre-paid cards.

    Refer to our Deposit & Cancellation Policy for further information on charges and fees on your credit card.

  • Are you a cashless hotel?

    Yes, we are a cashless hotel. We only accept credit cards on this property and do not accept cash as a method of payment.