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Safety

COVID-19 

Precautions

Please note on July 3, 2020 the town of Jackson passed health order #1255 that requires mask wearing of all persons while in public indoor spaces. Snow King Resort kindly asks for your cooperation with helping us follow the law of the land during these times. If you are in need of a mask, please ask the front desk for a disposable! 

Pool and Hot Tub Reservations

PLEASE NOTE: Hot Tub will be closed 8am to 1pm on 9/22/2020

According to the State of Wyoming Health Order #1, Snow King Resort is allowed limited capacities of individuals in its pool and hot tub at any one time. You must reserve a time slot to use the pool and/ or hot tub. 

  • Reservations for these facilities can only be made after check-in once you have your room number
  • Only one 45-minute time slot for pool and one 30-minute time slot for hot tub per day per group 
  • Sign-ups for pool will be for the day of and the next day 
  • Next day reservations will only be taken after 4pm on the current day to ensure guests checking in at 4pm are given proper opportunity
  • Pool and hot tub are two different sign-up lists, you must sign up for a time slot in each if you wish to use both 
  • Wristbands will be given once time slot is reserved and wristbands must be worn in the pool 
  • No reservations are needed for the pool deck- we do ask that you continue to maintain a social distance of 6 feet from other parties at all times and wear the wristband given showing you are a guest of the resort

Please note on July 3, 2020 the town of Jackson passed health order #1255 that requires mask wearing of all persons while in public indoor spaces. Snow King Resort kindly asks for your cooperation with helping us follow the law of the land during these times. If you are in need of a mask, please ask the front desk for a disposable! 

Facilities & Amenity Updates

  • Swimming Pool & Hot Tub is now opened with limited capacities. You must reserve a 45-minute slot to use the pool or 30-minute time slot for the hot tub once you check-in. No reservations can be made prior to check-in. 
  • Fitness center is open to guests, but please maintain recommended 6 ft social distancing

Changes in Housekeeping

  • There will not be stayover service or refreshing of your room during this time. However, if you are in need of more towels, pillows or toiletries, simply call the front desk and we will happily deliver some to your room 
  • All guestrooms will be free of magazines 
  • All guestrooms will be inspected and sprayed with a medical-grade disinfectant that kills 99.99% of viruses, germs and bacteria on hard and soft surfaces
    • Our team will use electrostatic sprayers to ensure even coverage on all surfaces of the EPA certificated disinfectant 
  • Common areas will be sprayed with the same EPA certified medical-grade disinfectant daily
  • Cleaned according to CDC guidelines
  • Housekeeping will only take place prior to check-in and after check-out 

Restaurant Updates

  • Haydens Post restaurant is open for dine-in or take-out. Dine-in will be self-seating indoors or outdoors. Staff will wear masks while serving. 
    • All table settings will be limited to 6 guests maximum (unless from the same household)
    • No menus will be given individually, but will be posted for viewing 
    • All seating arrangements will be set so that patrons are able to maintain 6 ft distancing 

A Letter From Our General Manager

To all of our loyal and valued Snow King guests,

It’s important to us that you know that as we weather the COVID-19 situation not only as a nation but as a community, all of us at Snow King Resort take a personal interest in the safety and well-being of the guests we serve and we will continue to make that a top priority. 

We are following the recommendations of the local and state health departments, the Center for Disease Control and the World Health Organization.  Here we will post information on the initiatives we’re taking to protect the health and safety of each and every guest while they’re on property.

On behalf of myself and the entire staff at Snow King Resort, please know how much we appreciate the trust you continue to place in us, our community and our destination and if I can help answer any additional questions you might have, please do not hesitate to contact us. 

Best regards,

Gregg Fracassa
General Manager
Snow King Resort

Our Intensified Cleaning Measures

The safety and comfort of our guests has always been our top priority, especially now. In addition to our already rigorous daily cleaning and disinfecting routines, we have added the following heightened measures.

  • Increased frequency of daily public area cleaning including front desk, lobby, shuttles, bell carts, elevators, and all common spaces

  • Use of medical-grade sanitizer and disinfectant with electrostatic sprayers in all guestrooms prior to check-in and in public areas daily 

  • All employees will wear cloth face masks and disposable nitrite gloves when interacting with guests and in public areas

  • All employees are evaluated prior to beginning work with wellness questionnaire and temperature checks 

  • We will continue to make your stay comfortable by delivering towels & sanitized toiletries as needed while daily housekeeping service is suspended. You will also be credited $5 per night to HAYDENS POST restaurant.

  • Disinfectant kits will be handed out at check-in to guests that include a personal bottle of disinfectant, the same used in guestrooms prior to arrival, and a personal microfiber cloth for guests to keep

Medical Grade Sanitation Solutions

We've implemented a medical-grade sanitizer that is free from harsh chemicals for use in our guestrooms and public common areas.

  • Four minutes to sanitize 99.99% of viruses, bacteria, fungi, and mold

  • Sanitizes hard and soft services including: beds, lamp shades, chairs, and carpets

  • Botanically based and EPA approved while maintaining ASTM & AOAC standards

  • Biodegradable formula, safe for food surfaces, and non-toxic

  • Used with electrostatic sprayer that allows for even coverage on every surface throughout guestrooms and common areas

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