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About

Frequently Asked Questions

Everything you need to know about Snow King Resort. Still have any questions? contact us online or call 307.733.5200.

Please note on July 3, 2020 the town of Jackson passed health order #1255 that requires mask wearing of all persons while in public indoor spaces. Snow King Resort kindly asks for your cooperation with helping us follow the law of the land during these times. If you are in need of a mask, please ask the front desk for a disposable! 

CHANGES DUE TO COVID-19

FACILITIES & AMENITY UPDATES

  • Swimming Pool & Hot Tub are now opened with limited capacities. You must reserve a 45-minute slot to use the pool or 30-minute slot to use the hot tub once you check-in. No reservations can be made prior to check-in. 
  • Fitness center is open to guests, but please maintain recommended 6 ft social distancing

CHANGES IN HOUSEKEEPING

  • There will not be stayover service or refreshing of your room during this time- guestrooms are cleaned prior to arrival and after depature only. However, if you are in need of more towels, pillows or toiletries, simply call the front desk and we will happily deliver some to your room 
  • All guestrooms will be free of magazines 
  • All guestrooms will be inspected and sprayed with a medical-grade disinfectant that kills 99.99% of viruses, germs and bacteria on hard and soft surfaces
  • Our team will use electrostatic sprayers to ensure even coverage on all surfaces of the EPA certificated disinfectant 
  • Common areas will be sprayed with the same EPA certified medical-grade disinfectant daily
  • Cleaned according to CDC guidelines
  • Housekeeping will only take place prior to check-in and after check-out 

RESTAURANT UPDATES

  • Haydens Post restaurant is open for dine-in or take-out. Dine-in will be self-seating indoors or outdoors. Staff will wear masks while serving. 
  • All table settings will be limited to 6 guests maximum (unless from the same household)
  • No menus will be given individually, but will be posted for viewing 
  • All seating arrangements will be set so that patrons are able to maintain 6 ft distancing 

What time is Check In/Out?

Check In:4:00pm

Check Out:11:00am

Does Snow King Resort offer parking?

Yes. We have free overnight parking available to our guests.

Is Snow King Resort pet friendly?

Yes, Snow King Resort is dog friendly with no breed or weight restrictions. There is a two dog maximum per hotel guestroom and we charge $25 per night for one dog, $35 per night for two dogs. Dogs are only allowed in our guestrooms, all condos are not pet friendly and dogs must be leashed at all times while at the resort.Dogs only. 

Does Snow King Resort have free wifi?

Yes, we offer complimentary wifi to all of our guests.

Does Snow King Resort have smoking rooms?

No, Snow King Resort is a smoke-free property.

What is Snow King Resort cancellation policy?

  • Cancellations must be made 48 hours prior to arrival for a full refund

ALL PRE-PAID RESERVATIONS ARE NON-REFUNDABLE 

Reservations booked within a group block are held to the cancellation policy stated in the group agreement and are separate from the above policies.

Does Snow King Resort have a pool?

Snow King Resort has an outdoor pool that is open seasonally. 

Swimming Pool & Hot Tub are now opened with limited capacities. You must reserve a 45-minute slot to use the pool or 30-minute slot to use the hot tub once you check-in. No reservations can be made prior to check-in.

Does Snow King Resort have a hot tub?

Yes. Our outdoor hot tub is open all year and is perfect for relaxing under the stars.

Swimming Pool & Hot Tub are now opened with limited capacities. You must reserve a 45-minute slot to use the pool or 30-minute slot to use the hot tub once you check-in. No reservations can be made prior to check-in.

Does Snow King Resort have ADA compliant accommodations?

Yes. You find more information on our ADA compliant facilities on this page. We also offer an ADA accessible version of our website you can find here.

Does Snow King Resort have a restaurant?

Hayden's Post

Yes, our Hayden's Post restaurant offers the finest combination of warmth and sophistication for both visitors and locals alike year-round!

Does Snow King Resort offer shuttle service?

In the winter we offer a ski shuttle to and from the Teton Village, which is included in our resort fee. Ski and snowboard rentals are also available at Snow King Mountain Sports Shop. We offer a complimentary airport shuttle year-round, 5:00am- 10:00pm with a minimum of 72 hour notice prior to arrival. To book your airport transportation call 307.733.5200 or email reservations@snowking.com. Please provide your flight date/time, flight number and number of guests.

Does Snow King Resort have a gym?

Yes, our fitness center is open 24 hours/day and includes state-of-the-art cardio machines—treadmills, ellipticals, and stationary bikes—and couple these with free weights and a sleek Pre-Core FTS Glide.

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